Our commitment to a better future
Corporate Social Responsibility
We understand that as an ethical and responsible recruitment company, our purpose goes beyond profitability.
Read on to learn more about how we support our local and wider communities.
Our Principles
We understand that we must integrate our business values and operations to meet the expectations of our stakeholders. They include customers, employees, shareholders, suppliers, the community and the environment.
Training and Development
We shall support the development of our internal stakeholders through led training courses and continuous communication and education.
Local communities
- We shall encourage dialogue with local communities for mutual benefit.
- We shall support and encourage our employees to help local community organisations and activities in our region, particularly our employee chosen charities.
- We shall work with local schools, colleges and universities to assist young people in choosing their future careers, being an advocate for our industry.
Standard of Service
- We will register and resolve customer complaints in accordance with our standards of service.
- We shall ensure a high level of business performance while minimising and effectively managing risk ensuring that we uphold the values of honesty, partnership and fairness in our relationships with all our stakeholders.
- Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship and will operate in a way that safeguards against unfair business practices.
- We shall encourage suppliers and contractors to adopt responsible business policies and practices.
Equality
- We shall operate an equality policy for all present and potential future employees and will offer our employees clear and fair terms of employment and provide resources to enable their continual development.
- We shall maintain a clear and fair employee remuneration process and shall maintain forums for employee consultation and business involvement.
- We shall provide safeguards to ensure that all employees of whatever nationality, colour, race or religious belief are treated with respect and without physical or mental harassment.
Health and Safetey
We shall provide, and strive to maintain a clean, healthy and safe working environment in line with our Health and Safety policy.
Environmental
We shall develop Environmental policies and objectives as part of the business planning cycle.
Equality and Diversity
Meridian is an equal opportunity employer and is committed to being a successful, caring and welcoming place for all employees. We want to create a supportive and inclusive environment where our employees can reach their full potential without prejudice and discrimination.
The Company is committed to:
- Enhancing diversity and inclusion programs.
- Creating an environment in which individual differences and the contributions of our staff are recognised and valued.
- Entitling every employee, worker or self-employed contractor to a working environment that promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated.
- Providing training, development and progression opportunities to all staff.
- Understanding equality in the workplace is good management practice and makes sound business sense.
- Reviewing all our employment practices and procedures to ensure fairness.
Read our full Equality and Diversity Policy to find out more.
Meridian Business Support is committed to achieving Net Zero emissions by 2050
Commitment to achieving Net Zero
In 2022, electricity consumption fell by 2% on 2021 and 47% on 2020. The following environmental management measures and projects have been completed or implemented since the 2020 baseline:
- Implementation of ‘hybrid’ working patterns for most staff has resulted in a significant reduction in employee commutes.
- Implementation and embedding of ‘remote’ meetings has seen a reduction in the number of face-to-face appointments and meetings, which has resulted in a reduction in business travel.
- Automatic light shut off in our newly refurbished head office.
- Responsible waste management and promotion of waste recycling.
- Promoted a paperless culture with most of our wastepaper being recycled.
- Removed the need for single-use cups.
- Digital strategy upgrade to laptops for all employees with resulting lower energy usage than previously used PCs across the whole of the business.
- Training for all staff on environmental awareness as part of our induction programme and annually for existing staff thereafter.
- Purchasing sustainable merchandise
Read our Carbon Reduction Plan to find out more.
Future commitments to Carbon Reduction
In the future, we hope to implement further measures such as:
- The adoption of smart plugs and energy-efficient light bulbs such as LED lighting at all locations where we have an internal repairing lease to reduce our usage and consumption.
- Influencing property owners and managing agents on energy consumption measures where the implementation of such initiatives is out of our control to improve a property’s EPC rating. Working with such properties to reduce energy consumption.
- Review sustainable and green branded products.
- Embed sustainability at an operational level by rolling out a roadmap.
- Define our sustainability strategy, milestones, and targets.
- Develop success stories with strategic suppliers that directly impact our operations, energy consumption and sustainability targets. Working with like-minded organisations with similar sustainability and environmental goals. Increase engagement and co-operation.
- Evaluation of waste management initiatives.
Please refer to our latest Carbon Reduction Plan for a detailed overview of our commitments.
Community Engagement
Meridian is committed to supporting our local communities as part of our CRS efforts. Our team participates in volunteering activities, supports local charities, and organises events that benefit those in need. We fundraised over £17,677 for Leonard Cheshire, during our 3-year partnership. One of our team members participated in the Great North Run and collected £450 for our new chosen charity, Lighthouse Club. In 2022, we sponsored the Derby Live Festival in Darley Park, which provided entertainment and made resources accessible to the local community.
We actively engage with the communities where we operate. Our Head Office team supported Wythenshawe Food Bank over the Christmas period by completing a Reverse Advent Calendar. Staff donated a collection of items which were given to local food banks. See what we did with the cash donations.
At Meridian Business Support, we believe in the power of people coming together to drive positive change.
Please refer to our Corporate Social Responsibility Policy for a full CSR overview.
Are you passionate about making a difference in recruitment?
If you share our values and commitment to CSR, get in touch and join us on our journey to create a better, more sustainable future.